Answers to your questions

We travel by car : where can we leave the car for the lenght of the hike?

You can leave your car at the first hotel for the lenght of your stay.

The last day, how do we reach our car remained at the first hotel?

The last day, you will be able to ask the hotel  to retrieve your car remained at the first hotel. The hotel will give you this service for free and volunteer.

We travel by train : what is the nearest train station to the first hotel?

This is the Colmar Train Station.

How is shuttle from the train station to the First Hotel

Simply send us your arrival time in Colmar train station. We would organise the taxi.

The driver will wait in the main hall of the station with a sign Horizons d'Alsace. He will drive you to the first hotel.

What time can we check in at the first hotel?

From 14h to 19h. In case of delay,  please call the first hotel.

How do we get Our Hiking Guide?

Your hiking guide consists of a drawning map and daily descriptive cards that would be issued on arrival at the first hotel.

What shall we take ?

We suggest you take:

  •  No Brand new walking shoes,
  •  a small backpack cooler to carry your picnic and stuffed for the day,
  •  raincover,
  •  a hat or cap,
  •  a swimsuit to enjoy the pool in some hotels,
  •  a small pharmacy needed.

What about the Luggage?

Your luggage will be transported from hotel to hotel by your host, in the late morning or later in the afternoon.

We ask you to place them in the lobby of each accommodation in the morning before starting your hike and provide only one bag per person not exceeding 15 to 20 kg.

What do we get for lunches?

Examples of composition packed lunch, not contractual:

Smoked trout fillet, cheese, caramel cream, bread, ½ of water per person

or

Sandwiches ham + cheese, tomatoes, fruit, bread, ½ of water per person

or

cooked smoked ham, potato salad, fruit, bread, ½ of water per person

or

cold meat, salad, pudding, bread, ½ of water per person

And for Dinner?

Here are some examples of dinner composition, not contractual:

Vineyard salad, Baeckaoffa, the Alsatian tart House

or

Scrambled eggs, trout with Riesling, iced kougelhopf

or

Ham and salad, puff salmon with mousseline sauce, sorbet

or

Lobster gratin, sauerkraut, dessert

What is the difference between a half board dinner and a Gastronomique dinner?

Dinner ½ board is composed of a starter, a main course and a dessert.

The gourmet dinner is composed of a starter, 2 dishes, cheese and dessert.

I do not want the lunch baskets.

We will send you a prosposal and the rate without the lunch basket.

I am vegetarian or vegan.

Please let us know at time of booking and we will inform the hotels. A vegetarian or vegan dinner will be offered. Note, however, that we are not specialized in this kitchen but we will do our best to satisfy you.

Traveling with my dog.

Please let us know at time of booking. A small fee will be required and will be due on site in the hotels.

The hiking routes presented seems too difficult for me. May I ask an alternative?

Yes, we can offer a circuit excluding walks you consider too difficult for you.

Along your stay, you will be able to lengthen or shorten the suggested routes. You will have the hiking map.

And if it rains?

Some raindrops will make you like the cozy comfort of your hotel. However, we advise you to provide good waterproof equipment. But if it were raining all day, it will be possible to be taken to your vehicle remained at the hotel in order to arrange a visit in the region and to reach the next step with your car.

Do I combine holidays?

Yes it is quite possible. Following your request, we will send you a proposal.

Do I change stays at my convenience?

Wherever possible we will access your modification.

Do I include a rest day during the stay?

Just let us know at time of booking and we will send you a proposal and price including a rest day.

How to book a tour?

You can book through our booking form on www.horizons-alsace.com, on contacting us by phone at +0033 (0) 3 89 78 35 20 or by sending an email to info@horizons-alsace.com. In all these ways you can engage the booking process. We definitely confirm your reservation after we assured the availability of the circuit on the dates you requested.

How to pay for my stay?

We ask a deposit of € 100 per person to confirm your reservation. The balance must be paid 30 days before the departure date of your stay. An acknowledgment of payment will be sent. For bookings within 30 days of the date of departure, we request full payment of your stay.

Payment may be made by check to the order of Horizons d'Alsace or holiday checks or bank transfer net of fees for Horizons d'Alsace or by credit card, indicating by phone the 16 digits of your credit card, expiration date and the 3 key figures at the back of your card. Payment by foreign check in euros will be increased by € 20 for bank charges.